Warning: include_once(cookbook/pmfeed.php): failed to open stream: No such file or directory in /misc/32/000/115/128/8/user/web/bisharat.net/wikidoc/local/config.php on line 63

Warning: include_once(): Failed opening 'cookbook/pmfeed.php' for inclusion (include_path='.:/usr/share/pear') in /misc/32/000/115/128/8/user/web/bisharat.net/wikidoc/local/config.php on line 63
PanAfriL10n - PanAfrLoc - HNI

Human Network International

Human Network International (HNI) is "a global development organization dedicated to bringing the benefits of technology to individuals and organizations working in the developing world. It is headquartered in Washington, DC, US, with offices in Nigeria, Madagascar, and Mozambique.

Website: http://hni.org/

Description

HNI works "across all sectors to promote the free flow of information between vulnerable groups and the humanitarian and development professionals dedicated to helping them." As of 2015, HNI is involved in localisation of mobile phone interfaces.

Other references & links

RSS feed

[-

RSS feed: Human Network International

Finance & Administration Manager — Ghana

We’re seeking passionate individuals, regardless of background for our Finance & Administration Manager position in Accra, Ghana.

Job Description

Mobile technology is revolutionizing how organizations engage with people. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet.

And yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Human Network International (HNI) and VOTO Mobile are joining forces to catalyze a mobile movement, connecting non-profits, governments, and businesses to the people they serve using the digital technologies they have in their pockets. Our new social enterprise – coming in Quarter 1 2017 –envisions a world where all people have access to the information they need to make decisions for healthy, prosperous lives.

With more than 8 million people reached to-date, we are well on our way to meeting our goal of reaching 100M people by 2021.

We are looking for exceptional individuals to join our fast-growing team. If you are motivated to use your skills to tackle some of the world’s toughest challenges, and do it at a place where you can learn and grow, we want you on our team.

As one of the first employees of our new joint entity, you will be joining more than 100 colleagues working to amplify the voice of the underheard through mobile technology. You will be asked to problem-solve on a daily basis, work to develop yourself and those around you, and help shape a young, ambitious company that is powering a global movement.

About the Role

You will be a team member with the Finance & Administration (F&A) department working in the Accra, Ghana office. Your main role is to support the business management needs for Ghana and to ensure that the Accra office provides a clean, safe, and functional environment. The F&A Manager is an important member of the Ghana team, and plays a key role in supporting the overall mission of a new enterprise created by HNI and VOTO Mobile.

Key Responsibilities

Finance

  • Ensure that all transactions are properly accounted for and financial records properly kept
  • Manage bank accounts and monitor cash flow
  • Manage the payroll function, including all health insurance, pension, and tax payments
  • Manage all operating expense payments and tax filings
  • Prepare monthly and annual financial accounting and management reports

Administrative

  • Maintain a clean, secure, and functional office environment
  • Manage the purchase, distribution, use and repairs of all supplies and equipment.
  • Coordinate travel details and logistics for staff including hotel accommodations, tickets, drop-offs and pick-ups
  • Assist HR in compliance with local labor law regulations on all staff matters, including immigration matters
  • Manage the driver and the housekeeper and approve their key activities and expenditures

Profile

Excellent organizational skills, attention to detail, and communication skills

  • Accounting experience (familiarity with QuickBooks preferred)
  • Experience working with software systems and Microsoft Office
  • Experience preparing payroll and payroll taxes
  • Excellent problem solving skills
  • The ability to multi-task
  • The ability to deal with ambiguity
  • Demonstrated self-management/entrepreneurial skills; adaptability and resourcefulness

Team and Reporting Structure

  • Reporting to the Chief Financial Officer
  • Dotted line reporting to the Country Director, Ghana

Why Work With Us

Purpose + Ambition

We are solving one of the world’s toughest challenges: connecting organizations to people in low-resource settings in a meaningful, respectful, and equitable way. And we’re doing it at a global scale: We aim to reach 100M unique individuals by 2021, creating a movement of more than 2,000 organizations who are using our products to engage with people.

Autonomy + Responsibility

As a young organization, every person on our team plays a critical role in creating the organization they want to work at. Our people work with their managers to create their KPIs and are responsible for meeting their goals with little direct oversight. If something doesn’t exist, it’s because one of us hasn’t created it yet.

Global Community

As a distributed team, we work extra hard to stay connected. We have virtual parties across 15 time zones, use Slack, Skype, and WhatsApp to collaborate and share internet memes, and have formed rituals that remind us who we are and why each of us does the work that we do.

Who You Are

You are passionate about the potential for technology to create social change, and believe that access to information leads to better decision-making.

You know the challenges of working in emerging markets and are eager to tackle them. You thrive on learning new skills, and are motivated to learn and grow. You are intellectually curious, but also like to roll up your sleeves and get things done.

You want to be a part of building something new, and are looking for a fast-paced, dynamic environment where you can take ownership of your work and be a core part of a global team.

About Us

With more than 100 employees and a growth rate of more than 50% each year, we are the largest and fastest-growing mobile engagement provider in Africa and Asia. We have regional offices in Accra, Antananarivo, Mumbai and Washington, D.C, and field offices in more than 15 countries.

Our Products

3-2-1 is a search engine where there is no internet, enabling individuals to access relevant content in their local language when they need it most.

Canvass, our global survey platform, allows us to call any mobile phone on the planet, collecting real-time quantitative and qualitative data to support better decision-making within organizations and amplify the voice of the underheard.

DataWinners supports organizations and their frontline workers to collect data from remote locations.

InfoLine offers hotlines and interactive messaging campaigns to share critical information and support behavior change communication.

Our Services

We offer a combination of software development expertise, design insights, and project management. We are trusted by the world’s leading NGOs, foundations, and companies.

Why We Love Working Here

Every day, I get to use my tech skills to help people in communities like the one I grew up in.

– Shirish, Mumbai

I love the commitment and support for staff’s professional growth.

– Jojoo, Accra

I love that we’re an organization that wears ugly Christmas sweaters to hold a global Christmas party across eleven timezones on Skype!

– Adam, Dakar

My favorite moment was witnessing our Partner Success Team in Accra conduct a virtual training for election monitors in Caracas, from my desk in Toronto. There’s no doubt we are a global company!
– Levi, Toronto

There’s rarely a day when I don’t feel like I’m learning something new. It keeps me on my toes and ensures I’m always growing.
– Shamiso, Harare

To Apply:

Email cover letter and resume to jobs@hni.org (Subject line: “[JOB TITLE]” + name of the site that referred you).

The post Finance & Administration Manager — Ghana appeared first on Human Network International.

Program Manager — Madagascar

We’re seeking passionate individuals, regardless of background for our Program Manager position in Madagascar.

Job Location

Antananarivo, Madagascar

Duration

Full-time position – Six month contract to begin. Strong possibility to extend.

Job Description

Mobile technology is revolutionizing how organizations engage with people. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet.

And yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Human Network International (HNI) and VOTO Mobile are joining forces to catalyze a mobile movement, connecting non-profits, governments, and businesses to the people they serve using the digital technologies they have in their pockets. Our new social enterprise envisions a world where all people have access to the information they need to make decisions for healthy, prosperous lives.

With more than 8 million people reached to-date, we are well on our way to meeting our goal of reaching 100M people by 2021.

We are looking for exceptional individuals to join our fast-growing team. If you are motivated to use your skills to tackle some of the world’s toughest challenges, and do it at a place where you can learn and grow, we want you on our team.

As one of the first employees of our new joint entity, you will be joining more than 100 colleagues working to amplify the voice of the underheard through mobile technology. You will be asked to problem-solve on a daily basis, work to develop yourself and those around you, and help shape a young, ambitious company that is powering a global movement.

About the Role

The Madagascar Programs team designs and implements exciting high-impact mobile engagement projects with donors, NGOs and private companies. You’ll work under the supervision of the Country Manager and will be responsible for developing, managing and completing multiple small and complex projects at a time in a fast-paced and demanding environment. You’ll work with the team and independently to assure your projects are on track and our clients are satisfied.

Key Responsibilities

  • Project management: Implement and manage projects for our clients within budget and defined timelines and with a focus on client satisfaction (70%)
  • Opportunities identification: Proactively detect new opportunities within existing projects, and with active clients (20%)
  • Knowledge management: Sharing, archiving and capitalizing information within the organization and with clients (10%)

Skills and Experience Required

  • University degree, 2-5 years of demanding professional experience in a client-facing role, and demonstrable interest in the use of technology for development
  • Proven experience in multi-tasking and managing numerous complex small and large projects at one time
  • Experience in working with project management software
  • Fluency in English, French, and Malagasy

Profile:

  • Ability to manage multiple projects with proactive ideas, and achieve client satisfaction
  • Motivated and highly-responsive communicator with a passion for proactive client satisfaction
  • Creative problem-solver with a genuine interest in finding innovative solutions within tight budgets and deadlines
  • Entrepreneurial mindset and a passion for turning complex client objectives and challenges into business opportunities

Why Work With Us

Purpose + Ambition

We are solving one of the world’s toughest challenges: connecting organizations to people in low-resource settings in a meaningful, respectful, and equitable way. And we’re doing it at a global scale: We aim to reach 100M unique individuals by 2021, creating a movement of more than 2,000 organizations who are using our products to engage with their end users.

Autonomy + Responsibility

As a young organization, every person on our team plays a critical role in creating the organization they want to work at. Our people work with their managers to create their KPIs and are responsible for meeting their goals with little direct oversight. If something doesn’t exist, it’s because one of us hasn’t created it yet.

Global Community

As a distributed team, we work extra hard to stay connected. We have virtual parties across 15 time zones, use Slack, Skype, and WhatsApp to collaborate and share internet memes, and have formed rituals that remind us who we are and why each of us does the work that we do.

Who You Are

You are passionate about the potential for technology to create social change, and believe that access to information leads to better decision-making.

You know the challenges of working in emerging markets and are eager to tackle them. You thrive on learning new skills, and are motivated to learn and grow. You are intellectually curious, but also like to roll up your sleeves and get things done.

You want to be a part of building something new, and are looking for a fast-paced, dynamic environment where you can take ownership of your work and be a core part of a global team.

About Us

With more than 100 employees and a growth rate of more than 50% each year, we are the largest and fastest-growing mobile engagement provider in Africa and Asia. We have regional offices in Accra, Antananarivo, Mumbai and Washington, D.C, and field offices in more than 15 countries.

Our Products

3-2-1 is a search engine where there is no internet, enabling individuals to access relevant content in their local language when they need it most.

Canvass, our global survey platform, allows us to call any mobile phone on the planet, collecting real-time quantitative and qualitative data to support better decision-making within organizations and amplify the voice of the underheard.

DataWinners supports organizations and their frontline workers to collect data from remote locations.

InfoLine offers hotlines and interactive messaging campaigns to share critical information and support behavior change communication.

Our Services

We offer a combination of software development expertise, design insights, and project management. We are trusted by the world’s leading NGOs, foundations, and companies.

Why We Love Working Here

Every day, I get to use my tech skills to help people in communities like the one I grew up in.

– Shirish, Mumbai

I love the commitment and support for staff’s professional growth.

– Jojoo, Accra

I love that we’re an organization that wears ugly Christmas sweaters to hold a global Christmas party across eleven timezones on Skype!

– Adam, Dakar

My favorite moment was witnessing our Partner Success Team in Accra conduct a virtual training for election monitors in Caracas, from my desk in Toronto. There’s no doubt we are a global company!
– Levi, Toronto

There’s rarely a day when I don’t feel like I’m learning something new. It keeps me on my toes and ensures I’m always growing.
– Shamiso, Harare

To Apply:

Send cover letter with proposed salary and CV with at least three references to info+madapm@hni.org. The position will remain open until filled.

The post Program Manager — Madagascar appeared first on Human Network International.

3-2-1 Content Supervisor / Superviseur du Contenu 3‑2‑1

Version français >>

Wanted

We’re seeking passionate individuals, regardless of background, for a 3‑2‑1 Content Supervisor position.

Job Location

Current vacancies:

  • Nigeria

Job Description

Mobile technology is revolutionizing how organizations engage with their end users. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet.

And yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Human Network International (HNI) and VOTO Mobile are joining forces to catalyze a mobile movement, connecting non-profits, governments, and businesses to the people they serve using the digital technologies they have in their pockets. Our new social enterprise – coming in Quarter 1 2017 –envisions a world where all people have access to the information they need to make decisions for healthy, prosperous lives.

With more than 8 million people reached to-date, we are well on our way to meeting our goal of reaching 100M people by 2021.

We are looking for exceptional individuals to join our fast-growing team. If you are motivated to use your skills to tackle some of the world’s toughest challenges, and do it at a place where you can learn and grow, we want you on our team.

As one of the first employees of our new joint entity, you will be joining more than 100 colleagues working to amplify the voice of the underheard through mobile technology. You will be asked to problem-solve on a daily basis, work to develop yourself and those around you, and help shape a young, ambitious company that is powering a global movement.

About the Role

Content management for the 3‑2‑1 Service

  1. Manage day-to-day relations with the content production team
    • Review content to ensure that it meets established best practices for the 3‑2‑1 Service
    • Submit content scripts to the content production team for translation and recording
    • Ensure that all received content is of high quality, in the agreed-upon format and delivered on time
    • Once the sound files and text files have been sent back, review and compare the content to ensure consistency, grammatical accuracy, and clarity of the messages.
    • If revisions to the sound file or the text need to be made, send to production team explaining the problem. Repeat as necessary.
    • Update master document containing all 3‑2‑1 messages for the country in all 321 languages.
  2. Update dynamic content using established source materials (Weather, Market Prices, etc.)
    • Use the source websites and/or apps to find the daily and/or weekly information for the dynamic messages
    • Insert the updated information into the pre-established message templates
    • Submit content scripts to the content production team
    • Once the sound files and text files have been sent back, review and compare the content to ensure consistency, grammatical accuracy, and clarity of the messages.
    • If revisions to the sound file or the text need to be made, send to production team explaining the problem. Repeat as necessary.
  3. Upload and manage content in the VOTO platform, produce reports
    • Master all VOTO functionality for the creation and management of content trees
    • Update sound and text files (USSD/SMS) as needed
    • Create live dashboard links as requested for sharing with content partners
    • Download data and create reports on usage.
  4. Pre-testing of content
    • Lead the pre-testing of new 3‑2‑1 content for message quality and comprehension
    • If necessary, identify, train, and supervise researchers for pre-testing of content, according to 3‑2‑1 pre-testing guidelines
    • Produce summary reports with recommendations for improving the content.
  5. On-going functional tests
    • Call 321 daily to ensure that the codes are working
    • SMS 312 daily to ensure that the code is working
    • Test *321# to ensure that the USSD channel is working
    • Email findings daily to record issues.

Profile

Successful candidates for this position will have:

  • A willingness to do what it takes to get the job done. Whether that means going back to the drawing board with a problem or simply taking on different roles and responsibilities for a period of time, you thrive at adapting to changing environments
  • Demonstrated ability to multi-task, prioritize and coordinate
  • Proven ability to work independently, flexibility and willingness to adapt to new tasks as needed
  • Good common sense and ability to approach situations and challenges with a creative and open mind
  • Bottom line focus and solution oriented

Qualifications

  • Mastery of computers and mobile technology, including common software packages such as MS Office
  • Ability to quickly learn and master new software
  • Excellent attention to detail and thoroughness
  • Excellent oral and written communication skills in English
  • Excellent oral and written communication skills in local languages
  • Experience with behavior change communication is desirable
  • Experience with qualitative research is desirable

Why Work With Us

Purpose + Ambition

We are solving one of the world’s toughest challenges: connecting organizations to people in low-resource settings in a meaningful, respectful, and equitable way. And we’re doing it at a global scale: We aim to reach 100M unique individuals by 2021, creating a movement of more than 2,000 organizations who are using our products to engage with their end users.

Autonomy + Responsibility

As a young organization, every person on our team plays a critical role in creating the organization they want to work at. Our people work with their managers to create their KPIs and are responsible for meeting their goals with little direct oversight. If something doesn’t exist, it’s because one of us hasn’t created it yet.

Global Community

As a distributed team, we work extra hard to stay connected. We have virtual parties across 15 time zones, use Slack, Skype, and WhatsApp to collaborate and share internet memes, and have formed rituals that remind us who we are and why each of us does the work that we do.

Who You Are

You are passionate about the potential for technology to create social change, and believe that access to information leads to better decision-making.

You know the challenges of working in emerging markets and are eager to tackle them. You thrive on learning new skills, and are motivated to learn and grow. You are intellectually curious, but also like to roll up your sleeves and get things done.

You want to be a part of building something new, and are looking for a fast-paced, dynamic environment where you can take ownership of your work and be a core part of a global team.

About Us

With more than 100 employees and a growth rate of more than 50% each year, we are the largest and fastest-growing mobile engagement provider in Africa and Asia. We have regional offices in Accra, Antananarivo, Mumbai and Washington, D.C, and field offices in more than 15 countries.

Our Products

3-2-1 is a search engine where there is no internet, enabling individuals to access relevant content in their local language when they need it most.

Canvass, our global survey platform, allows us to call any mobile phone on the planet, collecting real-time quantitative and qualitative data to support better decision-making within organizations and amplify the voice of the underheard.

DataWinners supports organizations and their frontline workers to collect data from remote locations.

InfoLine offers hotlines and interactive messaging campaigns to share critical information and support behavior change communication.

Our Services

We offer a combination of software development expertise, design insights, and project management. We are trusted by the world’s leading NGOs, foundations, and companies.

Why We Love Working Here

Every day, I get to use my tech skills to help people in communities like the one I grew up in.

– Shirish, Mumbai

I love the commitment and support for staff’s professional growth.

– Jojoo, Accra

I love that we’re an organization that wears ugly Christmas sweaters to hold a global Christmas party across eleven timezones on Skype!

– Adam, Dakar

My favorite moment was witnessing our Partner Success Team in Accra conduct a virtual training for election monitors in Caracas, from my desk in Toronto. There’s no doubt we are a global company!
– Levi, Toronto

There’s rarely a day when I don’t feel like I’m learning something new. It keeps me on my toes and ensures I’m always growing.
– Shamiso, Harare

To Apply

Email cover letter and resume to jobs@hni.org (Subject line: “321 Content Supervisor” + country of interest + name of the site that referred you).

 

 

 


 

Superviseur du Contenu “3‑2‑1”

Profil recherché

Nous recherchons des personnes passionnées pour un poste d’Agent de contenu pour le Service 3‑2‑1.

Lieu de travail

Plusieurs pays – postes vacants:

  • Ghana
  • Mali
  • Nigeria
  • RDC

Description du poste

Gestion de contenu pour le Service 3‑2‑1

  1. Gérer les relations au jour le jour avec l’équipe de production de contenu
    • Examiner le contenu pour assurer qu’il respecte les meilleures pratiques du Service 3‑2‑1, telles que définies par l’équipe des programmes internationaux de HNI-VOTO
    • Livrer les scripts de contenu à l’équipe de production pour la traduction et l’enregistrement des messages du Service 3‑2‑1
    • Assurer que tout le contenu reçu soit de bonne qualité, au format convenu et livré à temps
    • Une fois que les fichiers audio et les fichiers texte sont reçus, les examiner pour assurer la cohérence, la grammaire et la clarté des messages.
    • S’il s’avère nécessaire de corriger les fichiers audio ou texte, envoyer toute révision avec explication à l’équipe de production.
    • Mettre à jour le document qui contient tous les messages pour le pays dans toutes les langues du Service 3‑2‑1.
  2. Mettre à jour le contenu dynamique en utilisant des sources établies (météo, prix de marché, etc.)
    • Utiliser des sites source et / ou des applications pour trouver les informations pour les messages dynamiques de façon quotidienne ou hebdomadaire.
    • Insérer les informations mises à jour dans les modèles de message préétablis.
    • Comme avec le contenu durable, envoyer les scripts et toute correction à l’équipe de production de contenu.
  3. Télécharger et gérer le contenu sur la plateforme de VOTO et élaborer des rapports
    • Maîtriser toutes les fonctionnalités de la platforme VOTO pour la création et la gestion des « arbres de contenu ».
    • Mettre à jour des fichiers audio et les messages SMS/USSD
    • Créer des liens en direct du tableau de bord comme demandé pour le partage avec les partenaires de contenu
    • Télécharger les données et créer des rapports sur l’utilisation.
  4. Prétesting du contenu
    • Diriger les processus de prétesting de contenu pour assurer la qualité et la compréhension des messages.
    • Si nécessaire, identifier, former et superviser des chercheurs pour mener le prétesting du contenu, selon les directives établies.
    • Produire des rapports de synthèse avec des recommandations pour améliorer le contenu.
  5. Tests continus de fonctionnement du Service 3‑2‑1
    • Appeler 321 tous les jours afin d’assurer à ce que le code marche
    • Tester les canaux SMS et USSD tous les jours afin d’assurer à ce que le code marche
    • Noter et envoyer tout problème par mail.

Profil

Les candidats retenus pour ce poste auront :

  • Une volonté d’agir pour que le travail soit mené à bien, en ayant la capacité de s’adapter facilement à des environnements changeants, , aussi bien en cas de nécessité de revoir les activités et retourner au point de départ pour résoudre un problème.
  • Une aptitude avérée à effectuer des tâches multiples, à hiérarchiser les priorités et à coordonner
  • Une aptitude avérée à travailler de façon autonome ; à être flexible et avoir la volonté de s’adapter à de nouvelles tâches en cas de besoin
  • Un bon jugement et la capacité d’aborder des situations et des défis avec un esprit créatif et ouvert
  • Une approche axée sur les résultats et les solutions

Qualifications

  • Maîtrise de l’informatique et de la technologie mobile, y compris les logiciels courants tels que MS Office
  • Capacité d’apprendre et de maîtriser rapidement de nouveaux logiciels
  • Sens aigu du détail et de la rigueur
  • Excellentes aptitudes en communication orale et écrite en Français et, si possible, en Anglais
  • Excellentes aptitudes en communication orale et écrite en langues locales
  • Expériences en communication pour le changement de comportement est souhaitable
  • Expérience multisectorielle serait un atout (expériences en santé, agriculture, nutrition, éducation, genre, etc.)
  • Expériences en recherche qualitative serait un atout.

Pour postuler

Envoyer votre lettre de motivation et CV à jobs@hni.org (Objet : « Superviseur du contenu “3-2-1” + nom du site à partir duquel vous avez trouvé cette annonce).

The post 3-2-1 Content Supervisor /
Superviseur du Contenu 3‑2‑1
appeared first on Human Network International.

Senior Project Manager – Ghana

We’re seeking passionate individuals, regardless of background for our Senior Project Manager position on our Global Design & Implementation Team.

Job Location

Accra, Ghana

Job Description

Mobile technology is revolutionizing how organizations engage with people. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet.

And yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Human Network International (HNI) and VOTO Mobile are joining forces to catalyze a mobile movement, connecting non-profits, governments, and businesses to the people they serve using the digital technologies they have in their pockets. Our new social enterprise – coming in Quarter 1 2017 –envisions a world where all people have access to the information they need to make decisions for healthy, prosperous lives.

With more than 8 million people reached to-date, we are well on our way to meeting our goal of reaching 100M people by 2021.

We are looking for exceptional individuals to join our fast-growing team. If you are motivated to use your skills to tackle some of the world’s toughest challenges, and do it at a place where you can learn and grow, we want you on our team.

As one of the first employees of our new joint entity, you will be joining more than 100 colleagues working to amplify the voice of the underheard through mobile technology. You will be asked to problem-solve on a daily basis, work to develop yourself and those around you, and help shape a young, ambitious company that is powering a global movement.

About the Role

The Global Design & Implementation Team works closely with clients and our Country Managers to deliver world-class and socially impactful projects across Africa. With a special focus on projects in East Africa. This role will deliver value to our clients and end-users through use of the VOTO platform to run mobile based surveys, messaging campaigns, informational hotlines, surveillance systems and interactive media campaigns.

Key Responsibilities

  • Lead project implementation: manage projects for our clients using the VOTO software application
  • Design innovative mobile engagement projects: develop creative approaches & run A/B tests to find the best way to achieve maximum user engagement and client goals
  • Advise clients to design successful applications and use cases for mobile engagement projects
  • Unearth insights for our clients by analyzing data and creating reports

Required and Desired Skills

  • Strong candidates will have a university degree, 2-5 years of demanding professional experience, and demonstrable interest in the use of technology for development
  • East Africa experience and Kiswahili skills a plus, but not a requirement!
  • Independent thinker and problem solver with proven experience in a fast-paced environment
  • Quantitative and analytical skills – experience with large data-sets and data analysis software a plus!
  • Able to multi-task and manage numerous, complex and large scale projects at one time
  • Technically proficient with software programs, and the desire to learn and embrace more.

Why Work With Us

Purpose + Ambition

We are solving one of the world’s toughest challenges: connecting organizations to people in low-resource settings in a meaningful, respectful, and equitable way. And we’re doing it at a global scale: We aim to reach 100M unique individuals by 2021, creating a movement of more than 2,000 organizations who are using our products to engage with people.

Scale

We work at a global scale! We aim to reach 100 million unique individuals by 2021, creating a movement of more than 2,000 organizations actively engaging with their end users. These figures offer unique challenges and unique opportunities too.

Autonomy + Responsibility

Every person on our team plays a critical role in creating the organization they want to work at. As a rapidly growing organization you can expect responsibility and ownership of your own projects from day one.

Global Community

We’ve run projects in more than 50 countries and already have staff in more than 20. As a distributed team, we work extra hard to stay connected and to ensure we and our clients benefit from this breadth of experiences.

Who You Are

You are passionate about the potential for technology to create social change, and believe that access to information leads to better decision-making.

You know the challenges of working in emerging markets and are eager to tackle them. You thrive on learning new skills, and are motivated to learn and grow. You are intellectually curious, but also like to roll up your sleeves and get things done.

You want to be a part of building something new, and are looking for a fast-paced, dynamic environment where you can take ownership of your work and be a core part of a global team.

About Us

With more than 100 employees and a growth rate of more than 50% each year, we are the largest and fastest-growing mobile engagement provider in Africa and Asia. We have regional offices in Accra, Antananarivo, Mumbai and Washington, D.C, and field offices in more than 15 countries.

Our Products

3-2-1 is a search engine where there is no internet, enabling individuals to access relevant content in their local language when they need it most.

Canvass, our global survey platform, allows us to call any mobile phone on the planet, collecting real-time quantitative and qualitative data to support better decision-making within organizations and amplify the voice of the underheard.

DataWinners supports organizations and their frontline workers to collect data from remote locations.

InfoLine offers hotlines and interactive messaging campaigns to share critical information and support behavior change communication.

Our Services

We offer a combination of software development expertise, design insights, and project management. We are trusted by the world’s leading NGOs, foundations, and companies.

Why We Love Working Here

Every day, I get to use my tech skills to help people in communities like the one I grew up in.

– Shirish, Mumbai

I love the commitment and support for staff’s professional growth.

– Jojoo, Accra

I love that we’re an organization that wears ugly Christmas sweaters to hold a global Christmas party across eleven timezones on Skype!

– Adam, Dakar

My favorite moment was witnessing our Partner Success Team in Accra conduct a virtual training for election monitors in Caracas, from my desk in Toronto. There’s no doubt we are a global company!
– Levi, Toronto

There’s rarely a day when I don’t feel like I’m learning something new. It keeps me on my toes and ensures I’m always growing.
– Shamiso, Harare

To Apply:

Email cover letter and resume to jobs@hni.org (Subject line: “Senior Project Manager” + name of the site that referred you).

The post Senior Project Manager – Ghana appeared first on Human Network International.

Country Director and Country Manager Position(s)

We’re seeking passionate individuals, regardless of background, for Country Director and Country Manager positions in HNI and VOTO Mobile’s new markets.

Job Locations

Country Directors

  • No current openings

Country Managers

  • Kenya
  • Sierra Leone

Duration

Full-time position – One-year contract to begin. Strong possibility to extend.

Job Description

Mobile technology is revolutionizing how organizations engage with people. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet.

And yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Human Network International (HNI) and VOTO Mobile are joining forces to catalyze a mobile movement, connecting non-profits, governments, and businesses to the people they serve using the digital technologies they have in their pockets. Our new social enterprise – coming in Quarter 1 2017 –envisions a world where all people have access to the information they need to make decisions for healthy, prosperous lives.

With more than 8 million people reached to-date, we are well on our way to meeting our goal of reaching 100M people by 2021.

We are looking for exceptional individuals to join our fast-growing team. If you are motivated to use your skills to tackle some of the world’s toughest challenges, and do it at a place where you can learn and grow, we want you on our team.

As one of the first employees of our new joint entity, you will be joining more than 100 colleagues working to amplify the voice of the underheard through mobile technology. You will be asked to problem-solve on a daily basis, work to develop yourself and those around you, and help shape a young, ambitious company that is powering a global movement.

About the Role

You will be our representative in country and a leader within the M4D movement. Your main role is to ensure that every large development organization knows about our organization and our offerings, to design digital engagement strategies with these organizations, and supervise our service delivery.

Key Responsibilities

  • Work with partners to design and launch effective mobile engagement projects. This includes building relationships, co-designing projects, preparing budgets, writing concept notes, responding to RFPs, and capacity building.
  • (Country Director) Manage existing projects, team members, and an annual budget >$500k.
  • Manage the 3-2-1 Service, expanding content available, developing commercial partnerships to diversify revenue, and managing relationships with Mobile Network Operators.
  • Represent the organization to national government agencies and ensure organizational compliance with national regulatory bodies.
  • Manage public relations efforts such as the development of annual reports, success stories, press releases and fact sheets.

Objectives and Key Performance Indicators

  • Number of partners, and partner satisfaction
  • Value of secured projects
  • Impact, in terms of 3-2-1 reach and project outcomes

Required Skills

  • English fluency required. French fluency also required for Francophone country placements.
  • Experience living and working in the placement country or region is desirable
  • Experience of 2+ years in: ICT4D sector, business development, tech startup, international NGO, social enterprise, or mobile network operator.
  • Excellent problem solving skills, written and oral communication skills, proposal writing and budgeting skills
  • Demonstrated self-management/entrepreneurial skills; adaptability and resourcefulness.

Team and Reporting Structure

  • Reporting to Regional Director (Programs Team)
  • Direct reports upon successful growth of country office

Profile

  • Excellent written and oral communication skills in English and French (francophone countries only)
  • Experience living and working in the country or region
  • Experience in: ICT4D, business development, tech startup, international NGO, social enterprise, or mobile network operator
    • Country Director: Leadership experience
    • Country Manager: Work experience with increasing responsibility and promotion
  • Excellent problem solving skills, proposal writing and budgeting skills
  • Demonstrated self-management/entrepreneurial skills; adaptability and resourcefulness.

Why Work With Us

Purpose + Ambition

We are solving one of the world’s toughest challenges: connecting organizations to people in low-resource settings in a meaningful, respectful, and equitable way. And we’re doing it at a global scale: We aim to reach 100M unique individuals by 2021, creating a movement of more than 2,000 organizations who are using our products to engage with people.

Autonomy + Responsibility

As a young organization, every person on our team plays a critical role in creating the organization they want to work at. Our people work with their managers to create their KPIs and are responsible for meeting their goals with little direct oversight. If something doesn’t exist, it’s because one of us hasn’t created it yet.

Global Community

As a distributed team, we work extra hard to stay connected. We have virtual parties across 15 time zones, use Slack, Skype, and WhatsApp to collaborate and share internet memes, and have formed rituals that remind us who we are and why each of us does the work that we do.

Who You Are

You are passionate about the potential for technology to create social change, and believe that access to information leads to better decision-making.

You know the challenges of working in emerging markets and are eager to tackle them. You thrive on learning new skills, and are motivated to learn and grow. You are intellectually curious, but also like to roll up your sleeves and get things done.

You want to be a part of building something new, and are looking for a fast-paced, dynamic environment where you can take ownership of your work and be a core part of a global team.

About Us

With more than 100 employees and a growth rate of more than 50% each year, we are the largest and fastest-growing mobile engagement provider in Africa and Asia. We have regional offices in Accra, Antananarivo, Mumbai and Washington, D.C, and field offices in more than 15 countries.

Our Products

3-2-1 is a search engine where there is no internet, enabling individuals to access relevant content in their local language when they need it most.

Canvass, our global survey platform, allows us to call any mobile phone on the planet, collecting real-time quantitative and qualitative data to support better decision-making within organizations and amplify the voice of the underheard.

DataWinners supports organizations and their frontline workers to collect data from remote locations.

InfoLine offers hotlines and interactive messaging campaigns to share critical information and support behavior change communication.

Our Services

We offer a combination of software development expertise, design insights, and project management. We are trusted by the world’s leading NGOs, foundations, and companies.

Why We Love Working Here

Every day, I get to use my tech skills to help people in communities like the one I grew up in.

– Shirish, Mumbai

I love the commitment and support for staff’s professional growth.

– Jojoo, Accra

I love that we’re an organization that wears ugly Christmas sweaters to hold a global Christmas party across eleven timezones on Skype!

– Adam, Dakar

My favorite moment was witnessing our Partner Success Team in Accra conduct a virtual training for election monitors in Caracas, from my desk in Toronto. There’s no doubt we are a global company!
– Levi, Toronto

There’s rarely a day when I don’t feel like I’m learning something new. It keeps me on my toes and ensures I’m always growing.
– Shamiso, Harare

To Apply:

Email cover letter and resume to jobs@hni.org (Subject line: “Country Director/Manager Position” + name of the site that referred you).

The post Country Director and Country Manager Position(s) appeared first on Human Network International.

Senior QA Engineer — Accra Ghana

We’re seeking passionate individuals, regardless of background for our Senior QA Engineer position in Accra, Ghana.

Job Location

Accra, Ghana

Job Description

Mobile technology is revolutionizing how organizations engage with people. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet.

And yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Human Network International (HNI) and VOTO Mobile are joining forces to catalyze a mobile movement, connecting non-profits, governments, and businesses to the people they serve using the digital technologies they have in their pockets. Our new social enterprise – coming in Quarter 1 2017 –envisions a world where all people have access to the information they need to make decisions for healthy, prosperous lives.

With more than 8 million people reached to-date, we are well on our way to meeting our goal of reaching 100M people by 2021.

We are looking for exceptional individuals to join our fast-growing team. If you are motivated to use your skills to tackle some of the world’s toughest challenges, and do it at a place where you can learn and grow, we want you on our team.

As one of the first employees of our new joint entity, you will be joining more than 100 colleagues working to amplify the voice of the underheard through mobile technology. You will be asked to problem-solve on a daily basis, work to develop yourself and those around you, and help shape a young, ambitious company that is powering a global movement.

About the Role

VOTO’s global SaaS platform for mobile engagement enables thousands of organizations to share information and gather feedback from the people they serve in the most challenging environments and regions of the world. Usage of our platform grew by over 10X in the past year and we have added new countries, new channels, and new features. In 2017, we are building an ambitious “v3.0” of the platform to add two major new capabilities – while maintaining reliability, usability, and scalability.

Our platform is becoming the most capable mobile services platform in the market. In this role as a Senior Software Quality Assurance Engineer, you will champion a quality, reliable, predictable and satisfying experience with VOTO’s next generation platform to enable users in maximising impact. Reporting to the Director of Engineering, you will be responsible for designing and developing exploratory tests to ensure high quality and reliable feature releases, while supporting your team to grow through knowledge sharing and mentorship.

Key Responsibilities

  • Contribute to the design and development of our testing frameworks and services
  • Coordinate testing activities towards delivering high quality and reliable releases
  • Conduct feature testing towards high quality and feature releases
  • Champion best practices with automated testing efforts
  • Develop standards and procedures to determine product quality and release
  • Report and track reported bugs and follow them through the defect life cycle
  • Assist developers and colleague QA staff’s growth and use of the knowledge base of past failures
  • Work closely with developers in reviewing feature specifications and building up test cases
  • Support your team’s growth through knowledge sharing
  • Become a leader and power user of a versatile mobile engagement platform in order to efficiently test and understand expectations

Required Skills

  • Strong experience in software QA methodologies, with tools and processes
  • Well rounded experience in software development and software quality assurance
  • Able to design and develop simple to complex test cases
  • Experience working with major web UI testing frameworks
  • Experience with modern backend development using PHP
  • Experience with SQL databases and scripting
  • A desire and a mindset to break things, to test across multiple simple and complex scenarios and to anticipate problems that may arise with a feature functionality.
  • Ability to accurately and efficiently convey thoughts and ideas
  • Self-starter, highly motivated and able to learn quickly in a fast-paced environment

Why Work With Us

Purpose + Ambition

We are solving one of the world’s toughest challenges: connecting organizations to people in low-resource settings in a meaningful, respectful, and equitable way. And we’re doing it at a global scale: We aim to reach 100M unique individuals by 2021, creating a movement of more than 2,000 organizations who are using our products to engage with people.

Autonomy + Responsibility

As a young organization, every person on our team plays a critical role in creating the organization they want to work at. Our people work with their managers to create their KPIs and are responsible for meeting their goals with little direct oversight. If something doesn’t exist, it’s because one of us hasn’t created it yet.

Global Community

As a distributed team, we work extra hard to stay connected. We have virtual parties across 15 time zones, use Slack, Skype, and WhatsApp to collaborate and share internet memes, and have formed rituals that remind us who we are and why each of us does the work that we do.

About You

  • You are a strong collaborator and contributor to any team
  • You are flexible, proactive and can take initiative with unplanned situations
  • Share an attitude of ambition, diligence, attention to detail, and pragmatic perfectionism
  • Love connecting with developers and have strong technical communication skills
  • Can self-manage, and are skilled at prioritizing long-term outcomes while meeting short-term deliverables
  • Enjoy working within a diverse team of product designers and software engineers from multiple countries
  • You are eager to learn and further develop your professional skills
  • You are passionate about the potential for technology to create social change, and believe that access to information leads to better decision-making.
  • You know the challenges of working in emerging markets and are eager to tackle them. You thrive on learning new skills, and are motivated to learn and grow. You are intellectually curious, but also like to roll up your sleeves and get things done.
  • You want to be a part of building something new, and are looking for a fast-paced, dynamic environment where you can take ownership of your work and be a core part of a global team.

About Us

With more than 100 employees and a growth rate of more than 50% each year, we are the largest and fastest-growing mobile engagement provider in Africa and Asia. We have regional offices in Accra, Antananarivo, Mumbai and Washington, D.C, and field offices in more than 15 countries.

Our Products

3-2-1 is a search engine where there is no internet, enabling individuals to access relevant content in their local language when they need it most.

Canvass, our global survey platform, allows us to call any mobile phone on the planet, collecting real-time quantitative and qualitative data to support better decision-making within organizations and amplify the voice of the underheard.

DataWinners supports organizations and their frontline workers to collect data from remote locations.

InfoLine offers hotlines and interactive messaging campaigns to share critical information and support behavior change communication.

Our Services

We offer a combination of software development expertise, design insights, and project management. We are trusted by the world’s leading NGOs, foundations, and companies.

Why We Love Working Here

Every day, I get to use my tech skills to help people in communities like the one I grew up in.

– Shirish, Mumbai

I love the commitment and support for staff’s professional growth.

– Jojoo, Accra

I love that we’re an organization that wears ugly Christmas sweaters to hold a global Christmas party across eleven time zones on Skype!

– Adam, Dakar

My favorite moment was witnessing our Partner Success Team in Accra conduct a virtual training for election monitors in Caracas, from my desk in Toronto. There’s no doubt we are a global company!
– Levi, Toronto

There’s rarely a day when I don’t feel like I’m learning something new. It keeps me on my toes and ensures I’m always growing.
– Shamiso, Harare

To Apply:

Email cover letter and resume to jobs@hni.org (Subject line: “Senior QA Engineer” + name of the site that referred you).

The post Senior QA Engineer — Accra Ghana appeared first on Human Network International.

DevOps and Technical Support Engineer

We’re seeking passionate individuals, regardless of background for our DevOps and Technical Support Engineer position.

Job Location

Accra, Ghana or Mumbai, India

Job Description

Mobile technology is revolutionizing how organizations engage with people. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet.

And yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Human Network International (HNI) and VOTO Mobile are joining forces to catalyze a mobile movement, connecting non-profits, governments, and businesses to the people they serve using the digital technologies they have in their pockets. Our new social enterprise – coming in Quarter 1 2017 –envisions a world where all people have access to the information they need to make decisions for healthy, prosperous lives.

With more than 8 million people reached to-date, we are well on our way to meeting our goal of reaching 100M people by 2021.

We are looking for exceptional individuals to join our fast-growing team. If you are motivated to use your skills to tackle some of the world’s toughest challenges, and do it at a place where you can learn and grow, we want you on our team.

As one of the first employees of our new joint entity, you will be joining more than 100 colleagues working to amplify the voice of the underheard through mobile technology. You will be asked to problem-solve on a daily basis, work to develop yourself and those around you, and help shape a young, ambitious company that is powering a global movement.

About the Role

VOTO’s global SaaS platform for mobile engagement enables thousands of organizations to share information and gather feedback from the citizens they serve in the most challenging environments. Usage of  the platform grew by over 10X in the past year, while we’ve added new countries, new channels, and new features. Reliability, scalability and customer satisfaction are key success factors our growth and this is where you come in. In this role, you will contribute to the overall reliability of  the VOTO Platform. Reporting to the DevOps and Technical Support Manager,  you will build, integrate, monitor and respond to monitoring and alerting tools and implement reliability initiatives while responding to client reported issues.

Key Responsibilities

  • Respond to reports from clients on downtime or software issues
  • Follow team best practices on handling client issues within our Service Level Agreements
  • Communicate critical bugs, server or infrastructure downtime to stakeholders to help them make business decisions.
  • Diagnose, replicate and detail software issues and escalate them to the Engineering team
  • Respond to and resolve alarms from our DevOps monitoring tools
  • Write checks and automation to prevent issues from reoccurring, or respond faster to them
  • Work closely with the Infrastructure Engineer to successfully deploy, commission and maintain new servers and MNO (Mobile Network Operator) Integrations

Required Skills

  • Bachelor’s degree in Information Technology, Computer Science, Engineering or related field
  • 3+ years experience as a Software Engineer or Development of customer-facing, high-availability applications or related field
  • Relevant experience in Linux systems administration (Ubuntu)
  • Knowledge of scripting languages – Bash, Python, Ruby, etc.
  • Experience working with a DevOps team is a plus
  • Experience working in a Technical Support Role would be great
  • Experience working with with PHP Laravel Framework, Sensu, Chef, Git, MySQL is a plus

Why Work With Us

Purpose + Ambition

We are solving one of the world’s toughest challenges: connecting organizations to people in low-resource settings in a meaningful, respectful, and equitable way. And we’re doing it at a global scale: We aim to reach 100M unique individuals by 2021, creating a movement of more than 2,000 organizations who are using our products to engage with people.

Autonomy + Responsibility

As a young organization, every person on our team plays a critical role in creating the organization they want to work at. Our people work with their managers to create their KPIs and are responsible for meeting their goals with little direct oversight. If something doesn’t exist, it’s because one of us hasn’t created it yet.

Global Community

As a distributed team, we work extra hard to stay connected. We have virtual parties across 15 time zones, use Slack, Skype, and WhatsApp to collaborate and share internet memes, and have formed rituals that remind us who we are and why each of us does the work that we do.

Who You Are

  • Enjoy working with a diverse team of DevOps and Technical Support Engineers from multiple countries
  • Share an attitude of ambition, diligence, attention to detail, and pragmatic perfectionism
  • Have excellent problem solving and analytical skills, with strong sense of ownership, urgency and drive
  • Share a commitment for 24/7 reliable systems
  • Have a strong sense of empathy for clients and desire and ability go the extra mile to resolve an issue on time for them
  • Can quickly identify process and knowledge gaps and adequately address them
  • Can self-manage, and are skilled at prioritizing long-term outcomes while meeting short-term deliverables

You are passionate about the potential for technology to create social change, and believe that access to information leads to better decision-making.

You know the challenges of working in emerging markets and are eager to tackle them. You thrive on learning new skills, and are motivated to learn and grow. You are intellectually curious, but also like to roll up your sleeves and get things done.

You want to be a part of building something new, and are looking for a fast-paced, dynamic environment where you can take ownership of your work and be a core part of a global team.

About Us

With more than 100 employees and a growth rate of more than 50% each year, we are the largest and fastest-growing mobile engagement provider in Africa and Asia. We have regional offices in Accra, Antananarivo, Mumbai and Washington, D.C, and field offices in more than 15 countries.

Our Products

3-2-1 is a search engine where there is no internet, enabling individuals to access relevant content in their local language when they need it most.

Canvass, our global survey platform, allows us to call any mobile phone on the planet, collecting real-time quantitative and qualitative data to support better decision-making within organizations and amplify the voice of the underheard.

DataWinners supports organizations and their frontline workers to collect data from remote locations.

InfoLine offers hotlines and interactive messaging campaigns to share critical information and support behavior change communication.

Our Services

We offer a combination of software development expertise, design insights, and project management. We are trusted by the world’s leading NGOs, foundations, and companies.

Why We Love Working Here

Every day, I get to use my tech skills to help people in communities like the one I grew up in.

– Shirish, Mumbai

I love the commitment and support for staff’s professional growth.

– Jojoo, Accra

I love that we’re an organization that wears ugly Christmas sweaters to hold a global Christmas party across eleven timezones on Skype!

– Adam, Dakar

My favorite moment was witnessing our Partner Success Team in Accra conduct a virtual training for election monitors in Caracas, from my desk in Toronto. There’s no doubt we are a global company!
– Levi, Toronto

There’s rarely a day when I don’t feel like I’m learning something new. It keeps me on my toes and ensures I’m always growing.
– Shamiso, Harare

To Apply:

Email cover letter and resume to jobs@hni.org (Subject line: “[JOB TITLE]” + name of the site that referred you).

The post DevOps and Technical Support Engineer appeared first on Human Network International.

Mobile Engagement Project Manager — Ghana

We’re seeking passionate individuals, regardless of background for our Mobile Engagement Project Manager position in multiple locations.

Job Location(s)

  • Accra, Ghana

Job Description

Mobile technology is revolutionizing how organizations engage with people. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet.

And yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Human Network International (HNI) and VOTO Mobile are joining forces to catalyze a mobile movement, connecting non-profits, governments, and businesses to the people they serve using the digital technologies they have in their pockets. Our new social enterprise – coming in Quarter 1 2017 –envisions a world where all people have access to the information they need to make decisions for healthy, prosperous lives.

With more than 8 million people reached to-date, we are well on our way to meeting our goal of reaching 100M people by 2021.

We are looking for exceptional individuals to join our fast-growing team. If you are motivated to use your skills to tackle some of the world’s toughest challenges, and do it at a place where you can learn and grow, we want you on our team.

As one of the first employees of our new joint entity, you will be joining more than 100 colleagues working to amplify the voice of the underheard through mobile technology. You will be asked to problem-solve on a daily basis, work to develop yourself and those around you, and help shape a young, ambitious company that is powering a global movement.

About the Role

You will lead the design and implementation of socially impactful projects across the globe. You will deliver value to our clients and end-users through use of the VOTO application to run surveys, messaging campaigns, informational hotlines, surveillance systems and interactive media campaigns.

Key Responsibilities

  • Lead project implementation: develop and manage projects for our clients using the VOTO and DataWinners software applications
  • Design innovative mobile engagement projects: develop creative approaches & run A/B tests to find the best way to achieve maximum user engagement and client goals
  • Train clients and build their skills on how to successfully utilize the VOTO and DataWinners applications for mobile engagement projects
  • Unearth insights for our clients by analyzing data and creating reports

Objectives and Key Performance Indicators

  • High client satisfaction – done through on time and quality delivery
  • High user engagement rates

Required Skills

  • Strong candidates will have a university degree, 2-5 years of demanding professional experience, experience using technology and managing projects
  • Independent thinker and problem solver
  • Quantitative and analytical skills
  • Detail oriented and reliable
  • Able to multi-task and manage numerous large scale projects at one time
  • Technically proficient with software programs
  • Desire for and ability to learn quickly

Team and Reporting Structure

  • You’ll join our Partner Success Team in Accra, Mumbai or Antananarivo (exceptional candidates may be able to work from other offices)
  • Successful applicants will report to the Director of Partner Success or a Senior Project Manager

Why Work With Us

Purpose + Ambition

We are solving one of the world’s toughest challenges: connecting organizations to people in low-resource settings in a meaningful, respectful, and equitable way. And we’re doing it at a global scale: We aim to reach 100M unique individuals by 2021, creating a movement of more than 2,000 organizations who are using our products to engage with people.

Autonomy + Responsibility

As a young organization, every person on our team plays a critical role in creating the organization they want to work at. Our people work with their managers to create their KPIs and are responsible for meeting their goals with little direct oversight. If something doesn’t exist, it’s because one of us hasn’t created it yet.

Global Community

As a distributed team, we work extra hard to stay connected. We have virtual parties across 15 time zones, use Slack, Skype, and WhatsApp to collaborate and share internet memes, and have formed rituals that remind us who we are and why each of us does the work that we do.

Who You Are

You are passionate about the potential for technology to create social change, and believe that access to information leads to better decision-making.

You know the challenges of working in emerging markets and are eager to tackle them. You thrive on learning new skills, and are motivated to learn and grow. You are intellectually curious, but also like to roll up your sleeves and get things done.

You want to be a part of building something new, and are looking for a fast-paced, dynamic environment where you can take ownership of your work and be a core part of a global team.

About Us

With more than 100 employees and a growth rate of more than 50% each year, we are the largest and fastest-growing mobile engagement provider in Africa and Asia. We have regional offices in Accra, Antananarivo, Mumbai and Washington, D.C, and field offices in more than 15 countries.

Our Products

3-2-1 is a search engine where there is no internet, enabling individuals to access relevant content in their local language when they need it most.

Canvass, our global survey platform, allows us to call any mobile phone on the planet, collecting real-time quantitative and qualitative data to support better decision-making within organizations and amplify the voice of the underheard.

DataWinners supports organizations and their frontline workers to collect data from remote locations.

InfoLine offers hotlines and interactive messaging campaigns to share critical information and support behavior change communication.

Our Services

We offer a combination of software development expertise, design insights, and project management. We are trusted by the world’s leading NGOs, foundations, and companies.

Why We Love Working Here

Every day, I get to use my tech skills to help people in communities like the one I grew up in.

– Shirish, Mumbai

I love the commitment and support for staff’s professional growth.

– Jojoo, Accra

I love that we’re an organization that wears ugly Christmas sweaters to hold a global Christmas party across eleven timezones on Skype!

– Adam, Dakar

My favorite moment was witnessing our Partner Success Team in Accra conduct a virtual training for election monitors in Caracas, from my desk in Toronto. There’s no doubt we are a global company!
– Levi, Toronto

There’s rarely a day when I don’t feel like I’m learning something new. It keeps me on my toes and ensures I’m always growing.
– Shamiso, Harare

To Apply:

Email cover letter and resume to jobs@hni.org (Subject line: “Mobile Engagement Project Manager” + name of the site that referred you).

The post Mobile Engagement Project Manager — Ghana appeared first on Human Network International.

Regional Director — Asia

We’re seeking passionate individuals, regardless of background for our Asia Regional Director position.

Job Location

Any major transportation hub between Kabul and Port Moresby.

Job Description

Mobile technology is revolutionizing how organizations engage with their end users. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet.

And yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Human Network International (HNI) and VOTO Mobile are joining forces to catalyze a mobile movement, connecting non-profits, governments, and businesses to the people they serve using the digital technologies they have in their pockets. Our new social enterprise – coming in Quarter 1 2017 –envisions a world where all people have access to the information they need to make decisions for healthy, prosperous lives.

With more than 8 million people reached to-date, we are well on our way to meeting our goal of reaching 100M people by 2021.

We are looking for exceptional individuals to join our fast-growing team. If you are motivated to use your skills to tackle some of the world’s toughest challenges, and do it at a place where you can learn and grow, we want you on our team.

As one of the first employees of our new joint entity, you will be joining more than 100 colleagues working to amplify the voice of the underheard through mobile technology. You will be asked to problem-solve on a daily basis, work to develop yourself and those around you, and help shape a young, ambitious company that is powering a global movement.

About the Role

The Regional Director is one of the most senior positions within the organization: they look after our holistic success in their region. After establishing ourselves as the leading provider in Africa and validating the Asia market, we are excited to grow our impact in the region and expand our in-country presence from 3 to 12. The position is based in any major transportation hub between Kabul and Port Moresby.

Key Responsibilities

  • Coach our growing team of Country Managers (currently in IN, KH and AF).
  •  Lead major business development initiatives: large bilateral-funded partnerships (mostly USAID), complex program design, mobile network operators, etc.
  • Design and implement our Asia country growth strategy, including acquiring anchor partners, and substantial recruitment & onboarding activity.
  • Oversee our compliance and financial planning in the region, including local legal registrations, as well as governance, payroll and tax filings.
  • Build our brand and influence in the major Aid networks in the region.
  • Be a market and technology thought-leader to help us improve our offering.
  • Lead a fair share of organizational-wide strategic initiatives.

Objectives and Key Performance Indicators

For the next three years:

  • Expand our impact in the region to more than 20M people.
  • Grow our revenue per country to ~$1M/country/year.
  • Increase our presence by 1 new country per quarter.
  • Build strong MNO relationships in all countries in the region.

Required Skills

  • Demonstrated passion for technology and positive social change.
  • Successful track record in business development.
  • Extensive experience leading large aid projects, and/or country programs.
  • Experience leading and growing a decentralized team.
  • Experience living and working in multiple Asian countries.

Team and Reporting Structure

Reports to the Chief Executive Officer based in Washington DC.

Why Work With Us

Purpose + Ambition

We are solving one of the world’s toughest challenges: connecting organizations to people in low-resource settings in a meaningful, respectful, and equitable way. And we’re doing it at a global scale: We aim to reach 100M unique individuals by 2021, creating a movement of more than 2,000 organizations who are using our products to engage with their end users.

Autonomy + Responsibility

As a young organization, every person on our team plays a critical role in creating the organization they want to work at. Our people work with their managers to create their KPIs and are responsible for meeting their goals with little direct oversight. If something doesn’t exist, it’s because one of us hasn’t created it yet.

Global Community

As a distributed team, we work extra hard to stay connected. We have virtual parties across 15 time zones, use Slack, Skype, and WhatsApp to collaborate and share internet memes, and have formed rituals that remind us who we are and why each of us does the work that we do.

Who You Are

You are passionate about the potential for technology to create social change, and believe that access to information leads to better decision-making.

You know the challenges of working in emerging markets and are eager to tackle them. You thrive on learning new skills, and are motivated to learn and grow. You are intellectually curious, but also like to roll up your sleeves and get things done.

You want to be a part of building something new, and are looking for a fast-paced, dynamic environment where you can take ownership of your work and be a core part of a global team.

About Us

With more than 100 employees and a growth rate of more than 50% each year, we are the largest and fastest-growing mobile engagement provider in Africa and Asia. We have regional offices in Accra, Antananarivo, Mumbai and Washington, D.C, and field offices in more than 15 countries.

Our Products

3-2-1 is a search engine where there is no internet, enabling individuals to access relevant content in their local language when they need it most.

Canvass, our global survey platform, allows us to call any mobile phone on the planet, collecting real-time quantitative and qualitative data to support better decision-making within organizations and amplify the voice of the underheard.

DataWinners supports organizations and their frontline workers to collect data from remote locations.

InfoLine offers hotlines and interactive messaging campaigns to share critical information and support behavior change communication.

Our Services

We offer a combination of software development expertise, design insights, and project management. We are trusted by the world’s leading NGOs, foundations, and companies.

Why We Love Working Here

Every day, I get to use my tech skills to help people in communities like the one I grew up in.

– Shirish, Mumbai

I love the commitment and support for staff’s professional growth.

– Jojoo, Accra

I love that we’re an organization that wears ugly Christmas sweaters to hold a global Christmas party across eleven timezones on Skype!

– Adam, Dakar

My favorite moment was witnessing our Partner Success Team in Accra conduct a virtual training for election monitors in Caracas, from my desk in Toronto. There’s no doubt we are a global company!
– Levi, Toronto

There’s rarely a day when I don’t feel like I’m learning something new. It keeps me on my toes and ensures I’m always growing.
– Shamiso, Harare

To Apply:

Email cover letter and resume to jobs@hni.org (Subject line: “Asia Regional Director” + name of the site that referred you).

The post Regional Director — Asia appeared first on Human Network International.

Madagascar Survey: 20% of adults don’t understand taxes; 36% have never paid

Survey data gathered by HNI’s Mobile to Mobile Survey call center revealed that nearly one in five Malagasy adults don’t understand what taxes are or why the government collects them. Among the most poor surveyed, more than one third did not know.

This and other findings were presented last week by Madagascar’s National Institute of Statistics (INSTAT), Tax Directorate (DGI) and the World Bank on January 26th 2017.

Madagascar Survey: Taxes

A presenter from DGI points out the high percentage of “do know now” responses among the most poor survey respondents.
Photo: HNI

The lack of knowledge about taxes and tax law is the barrier that significantly inhibits many Malagasy citizens from paying taxes — 35.9 percent of adults in Madagascar have never paid taxes.

Percentage of adults who have never paid taxes

Percentage of adults who have never paid taxes
L-R: Poorest, Poor, Average, Rich, Richest, Overall

HNI’s Mobile to Mobile Survey call center surveys 2000 households every month to support the Listening to Madagascar (L2M) initiative, part of the Bank’s Listening to Africa project.

Our call center make calls to a representative sample of thousands of household in Madagascar. One method used to realize a true representative sample involved providing some of the households with phones and solar chargers in order to charge their mobile phones.

Midi Madagascar Article

Midi Madagasikara article on the L2M statistics
27 January, 2017

HNI representatives spoke with journalists interested in the survey methodology, and other surveys and statistics that have been produced by Mobile to Mobile Survey call center for L2M.

Journalists Interview DG INSTAT

Journalists Interview Razafindrakoto Garisse, the head of DGI
Photo HNI

Muray Ramahenina, a reporter for Gazetiko, a Malagasy-language newspaper, said that it was really useful having access to the survey data in addition to statistics published by the government. “As an economic journalist,” Ramahenina said, it is the statistics on economic themes that interest me the most.”

Reporter at L2M Conference

The panel took questions from journalists, agencies, and representatives from the private sector.
Photo: HNI

Several attendees praised the DGI for its transparency in providing the survey results, and asked that more households surveys and evaluations be carried out. Razafindrakoto Garisse, the head of DGI, said that the department was interested in doing more rounds of surveys.

The interviews conducted by our Mobile to Mobile Survey call center helped the DGI realize the need for an awareness campaign. The campaign will be carried out this year to educate the population about taxes. The objective of the campaign is to promote responsible citizenship, which will increase the amount of citizens and businesses taking action and paying taxes.

Learn more about HNI Mobile to Mobile Surveys >>

Learn more about Listening to Madagascar >>

The post Madagascar Survey: 20% of adults don’t understand taxes; 36% have never paid appeared first on Human Network International.

RSS -]


Organisations (InterAfrican & International)